bn880 Privacy Policy

bn880 ("bn880", "we", "us", "our") operates the online betting and casino platform accessible at https://bn880.bar and any associated mobile or desktop applications. bn880 is the data controller in respect of the personal data collected through this platform. This means bn880 determines the purposes and means by which your personal data is processed.

This Privacy Policy applies to all users of the bn880 platform, including registered account holders and visitors who browse the site without registering. It applies to all products and services offered by bn880, including sports betting (cricket BPL, IPL, T20 World Cup, football, kabaddi), live casino (Evolution Gaming, Ezugi), video slots (Pragmatic Play, NetEnt, Microgaming, Spribe), and any promotional services.

bn880 collects the following categories of personal data depending on how you interact with our platform:

Category	Examples	When Collected
Identity Data	Full name, date of birth, gender, national ID or passport number	Registration & KYC verification
Contact Data	Mobile phone number, email address, residential address (city, district)	Registration & profile updates
Financial Data	bKash/Nagad/Rocket/Upay mobile wallet number, bank account details, deposit and withdrawal history, transaction amounts in BDT	Deposit, withdrawal, KYC
KYC Documents	Scanned copy of NID / passport / driving licence, proof of address, payment method screenshot, selfie with ID	Identity verification process
Technical Data	IP address, device type, operating system, browser type, screen resolution, time zone	Automatically on each visit
Usage Data	Pages visited, games played, bets placed, session duration, feature interactions, search queries within platform	Automatically during platform use
Communications Data	Content of support emails, chat logs, feedback forms, complaint records	When you contact us
Marketing Preferences	Opt-in/opt-out status for promotional emails and SMS, preferred sports/game categories	Registration & account settings

bn880 does not collect or process special categories of sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) except where strictly required for age verification or identity fraud prevention purposes, in which case such data is handled with enhanced security controls and deleted promptly once the verification purpose is fulfilled.

bn880 collects personal data through the following means:

• Direct interactions: You provide data directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, respond to surveys, or participate in promotions.
• Automated technologies: As you navigate and use the bn880 platform, we automatically collect technical and usage data via cookies, web beacons, server logs, and similar tracking technologies. See Section 6 for full details on our cookie practices.
• Third-party sources: We may receive data about you from payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) confirming transaction completion, from identity verification partners during KYC, and from fraud-prevention services that cross-reference your details against known risk databases.
• Publicly available sources: In certain fraud-prevention or responsible gaming contexts, we may consult publicly available information such as court records or self-exclusion registers to protect the integrity of our platform and the wellbeing of our players.

bn880 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our contractual obligations to you — including account management, processing deposits and withdrawals, settling bets, and providing customer support.
• Legal obligation: Processing required to comply with anti-money-laundering (AML) regulations, age verification requirements, fraud prevention obligations, and record-keeping mandates applicable to offshore-licensed gaming operators.
• Legitimate interests: Processing for purposes such as platform security, fraud detection, responsible gaming monitoring, improving our services, and internal analytics — where those interests are not overridden by your fundamental privacy rights.
• Consent: Where we send you optional marketing communications (promotional emails, SMS offers for BPL season, Eid promotions, Pohela Boishakh bonuses), we do so only on the basis of your explicit opt-in consent, which you may withdraw at any time by updating your account preferences or contacting support.

bn880 uses collected personal data for the following purposes:

• Creating and managing your player account, including login authentication, session management, and account security.
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, and supported banks, and maintaining accurate financial records in Bangladeshi Taka (BDT).
• Verifying your identity and age (21+) as required by our KYC obligations and responsible gaming policy.
• Detecting, preventing, and investigating fraud, bonus abuse, money laundering, match-fixing-related account activity, and other prohibited conduct.
• Personalising your experience on the bn880 platform — for example, surfacing cricket BPL markets you have shown interest in, or recommending slot games from providers you have previously played.
• Sending you transactional communications: deposit confirmations, withdrawal status updates, security alerts, and account notifications. These communications are not optional as they relate directly to your account.
• Sending you promotional communications (bonus offers, seasonal promotions, free-spin alerts) where you have given explicit consent. You may opt out at any time.
• Monitoring your gambling patterns to support responsible gaming obligations, including identifying indicators of problem gambling and applying account limits or cooling-off periods where appropriate.
• Improving the bn880 platform through aggregated, anonymised analytics — understanding which features are used, how performance varies across devices, and where user experience can be enhanced.
• Complying with all applicable legal and regulatory obligations and responding to lawful requests from competent authorities.

bn880 uses cookies and similar tracking technologies (web beacons, pixel tags, local storage) to ensure the platform functions correctly, to maintain your login session, and to gather analytics data that helps us improve our services. Cookies are small text files stored on your device by your browser at the instruction of our platform.

The following categories of cookies are used on the bn880 platform:

• Strictly necessary cookies: Required for the platform to operate. These include session cookies that keep you logged in as you navigate between pages, and security cookies that help prevent cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and game display options. Disabling these will not prevent platform use but will mean your preferences are not saved between sessions.
• Analytics cookies: Collect aggregated, anonymised information about how players interact with the bn880 platform — pages visited, time on site, features used, error events. This data is used solely for internal platform improvement and is not shared with advertising networks.
• Responsible gaming cookies: Track session duration to trigger time-on-site reminders you have configured in your account settings. These cookies support our player protection obligations.

bn880 does not use advertising cookies, retargeting cookies, or third-party behavioural tracking cookies. You may control cookie settings through your browser. Note that disabling strictly necessary cookies will impair your ability to use the platform.

bn880 does not sell your personal data. We share personal data with third parties only in the following circumstances and under strict contractual data-protection obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive your payment details and transaction amounts solely to process deposits and withdrawals. Each payment provider is subject to their own privacy policy in respect of how they handle your financial data.
• KYC and identity verification partners: Third-party identity verification services may process your NID, passport, or other identity documents to verify your age and identity as required by our compliance obligations. These partners are contractually prohibited from using your data for any purpose other than verification.
• Fraud prevention services: We may share technical and identity data with fraud-prevention providers to cross-reference against known risk indicators. These providers act as data processors under our instruction.
• Technology infrastructure providers: Hosting, cloud storage, content delivery, and security service providers who process data on our behalf under binding data-processing agreements. These providers do not have independent access to your personal data for their own purposes.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game studios may receive anonymised session identifiers to facilitate game functionality. These providers do not receive your identity or financial data.
• Legal and regulatory authorities: We will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or where disclosure is necessary to protect the rights, property, or safety of bn880, our players, or the public.

bn880 operates as an offshore-licensed platform and some of the third-party processors we work with may be located outside Bangladesh. Where personal data is transferred to processors in other jurisdictions, bn880 ensures that appropriate contractual safeguards are in place — including data-processing agreements that require the recipient to protect your data to a standard equivalent to our own obligations under this policy. We do not transfer your data to jurisdictions that lack adequate data-protection frameworks without first implementing such safeguards.

bn880 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to minimum retention periods required by law. The following retention periods apply:

• Account and identity data: Retained for the lifetime of your active account plus a minimum of 5 years following account closure, to satisfy anti-money-laundering record-keeping obligations.
• Financial and transaction records: Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping requirements applicable to offshore gaming operators.
• KYC documents: Retained for the duration of your account and for 5 years following account closure. Documents that are rejected during verification and not associated with an active account are deleted within 30 days of rejection.
• Support and communications records: Retained for 2 years from the date of the communication, or longer if the communication relates to an unresolved dispute or ongoing investigation.
• Technical and usage data (logs): Retained for 12 months on a rolling basis for security monitoring purposes, after which they are aggregated or deleted.
• Self-exclusion records: Where a player has self-excluded, the exclusion record is retained indefinitely to prevent re-registration during the exclusion period and for a minimum of 5 years after the exclusion expires.
• Marketing preference records: Retained for 2 years from the date of last interaction, or until you withdraw consent, whichever is sooner.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained beyond these periods for aggregated statistical analysis.

As a data subject whose personal data is processed by bn880, you have the following rights. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and we will respond within 30 days:

• Right of access: You may request a copy of all personal data bn880 holds about you, along with information about how it is processed and with whom it is shared.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data. For minor corrections (e.g., phone number updates), you may also update your data directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that we may be required to retain certain data for legal compliance purposes even following an erasure request.
• Right to restriction of processing: You may request that we restrict processing of your data while the accuracy of that data is being contested, or while an objection to processing is being considered.
• Right to data portability: You may request a copy of personal data you have provided to us in a structured, commonly used, machine-readable format where processing is based on consent or contractual necessity.
• Right to object: You may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, in which case we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal.

The bn880 platform is strictly for adults aged 21 years and above. bn880 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, deposit funds, or use any service offered through the bn880 platform.

If bn880 discovers or is notified that personal data has been collected from a person under the age of 21, that account will be closed immediately, all funds will be returned to the originating payment method (net of any bonus amounts received), and all associated personal data will be deleted without undue delay. If you are a parent or guardian and believe that your child has registered an account with bn880, please contact us immediately at [email protected].

bn880 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive data categories including financial records and KYC documents.
• Role-based access controls ensuring that staff can only access personal data to the extent necessary for their specific job function.
• Multi-factor authentication for administrative access to production systems.
• Regular security reviews and vulnerability assessments of platform infrastructure.
• Incident response procedures that include player notification in the event of a data breach that is likely to result in a risk to your rights and freedoms.
• Contractual requirements on all third-party processors to implement equivalent technical and organisational security measures.

While bn880 takes every reasonable precaution to protect your data, no system is entirely immune to security threats. You also have a role to play in keeping your account secure — use a strong, unique password for your bn880 account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

The bn880 platform may contain links to third-party websites or services — for example, payment provider pages (bKash, Nagad) or game studio information pages. bn880 is not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policy of any third-party site you visit. The fact that bn880 links to a third-party site does not constitute an endorsement of that site's privacy practices.

bn880 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When material changes are made, we will notify registered players by email or via an in-platform notification at least 7 days before the revised policy takes effect. The effective date at the top of this page will be updated to reflect the date of the most recent revision.

Your continued use of the bn880 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, you should close your account and cease using the platform before the revised policy takes effect. Requests for account closure may be submitted by emailing [email protected].

If you have any questions, concerns, or complaints about this Privacy Policy or about how bn880 handles your personal data, please contact our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.

If you are not satisfied with our response to your privacy complaint, you may have the right to escalate your complaint to a relevant supervisory authority or seek independent dispute resolution. bn880 will cooperate fully with any such process.